Información general sobre la protección de datos

12.10.2020 • 12:00 is a brand of Driveboo AG.

The protection of personal data provided by the user (inventory data such as name, address, password), as well as other sensitive data, is of utmost important to Driveboo AG. Driveboo AG therefore endeavours to ensure compliance with data protection provisions. Driveboo AG adheres to the principle of data avoidance. In so far as it is possible, the collection of personal data is renounced. Sensitive data is encrypted using 128 bit SSL technology. 

The user is advised that the information he/she provides in the respective contractual or legal relationship, is automatically collected, stored, processed and used by Driveboo AG only to the extent that is necessary for the establishment, modification or content of this relationship. This means, in particular, that this information is only collected, stored and processed, insofar as this is necessary for the provision of the information requested by the user and the sending of the requested information and other materials, or rather for the performance and processing of the contractual relationship between the user and Driveboo AG under the agency agreement. The following data is collected and stored: title, first and last name, date of birth, address, e-mail address, telephone number, credit card details or alternatively bank details. The provision of an e-mail address is important, as the booking process takes place via e-mail:

  • After submitting the booking, you will receive a reservation confirmation with the rental details of your car hire.
  • Our partner will check the availability of the desired rental car and will send you a booking confirmation and the rental car documents (voucher)by e-mail.
  • Should any queries arise during the processing of the booking, we will contact you by e-mail and only in urgent cases by phone.
  • In order to improve our service, you can rate your rental car booking. After returning the rental car you will receive information about this in a separate message.
  • We do not use your e-mail address for the transmission of our newsletter. For this you must sign up explicitly.

If you do not wish for us to contact you by e-mail after receiving your rental car documents, you can object to this at any time. Please write to: Driveboo AG, Bahnweg 8, CH-8598 Bottighofen, Switzerland or send us an e-mail to .

Moreover, the user is informed that Driveboo AG collects, uses and processes the usage and billing data to the extent that is considered necessary. User data and IP number are registered with their date and time in the log file and are used and stored for the statistical analysis of these web pages. This data will not be combined with personal data.

In so far as Driveboo AG transfers personal data to third parties within the extent permitted by law or the scope of the consent of the user, e.g. for processing orders or providing technical services to the Driveboo AG websites, these will also be subject to data protection laws. This applies in particular to the forwarding of personal data to the respective car rental provider in the case of a rental order.

Driveboo AG will only transfer personal data to authorised bodies (e.g. law enforcement authorities) if it is required to do so by law or by a court order. Moreover, if it is necessary for the lawful prevention of any wrongful use of the offers/ services of Driveboo AG, in particular any use that breaches these terms of use or the GTC. Furthermore, as part of search and booking inquiries, user IP addresses may also be transmitted to car rental providers, in order to prevent misuse trough IP restrictions. The IP address will not be combined with other personal data.

Any consent given may be revoked at any time at

The e-mail address provided in the newsletter registration will only be used in connection to the newsletter and will not be passed on to third parties. The newsletter can be cancelled online or at at any time.

Driveboo AG hereby undertakes to keep all information confidential in accordance with the applicable data protection regulations. By entering personal data into the potential templates/forms and submitting them, the user agrees to the outlined data usage. Personal data stored by Driveboo AG can be viewed by each user upon request at This will generally take place free of charge.

Information Regarding Cookies

Driveboo AG uses the AdServer of third parties for the delivery of advertisements, which are published on the websites of Driveboo AG. As part of the adverts on these websites, the advertising partners of Driveboo AG may store cookies on the users’ computer.

Cookies are files, that are stored by a website on the hard drive of the user's computer, in order for it to be automatically recognized the next time a website is visited. With the help of cookies, the communication between the Driveboo AG server and the user's computer can be improved, making the use of the website more convenient and user-friendly. Naturally, the Driveboo AG websites can also be used without cookies.

These can be rejected trough the browser settings by disabling the storage of cookies or setting up the browser in such way (usually under "Options" or "Settings") that it sends a notification when cookies are being saved. More information about how this technology works can be found at .

Driveboo AG only uses cookies on its websites, where this is beneficial to the improvement of online use. This allows the user to manage his booking activities, etc. In so far as it is legally required, cookies shall be immediately deleted after the user activity has come to an end.

External websites, which are included at Driveboo AG via Frame, may also set cookies in certain circumstances. These also do not have to be approved and can be rejected by the user.

Integration of external providers

This website includes content from external providers for statistical research, market research and advertising purposes as well as for integration into social networks. This content is necessary for us to enable you to use the website and to optimize its use.

All providers only use cookies to control their services. No reference is made to your personal data. Personal data will not be processed and/or stored unless explicitly explained below.

The currently integrated providers on this website, the purpose of the processing and a link to an opportunity to object are listed below. Information on usage-based advertising and opt-out options can also be found here:

Provider Note for the purpose of the provider Further information and objection possibilities
GoogleDoubleclick,Adsense, AdwordsConversion,Plus Webanalyze
Google Analytics This website uses Google Analytics, a web analysis service of Google Inc. "("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. This website uses Google Analytics with the extension "anonymizeIP()", so that the IP addresses are only processed in abbreviated form in order to exclude the possibility of direct personal reference. You can prevent the collection from Google Analytics by clicking on the following link. An opt-out cookie is set to prevent future collection of your data when you visit this website: Disable Google Analytics (this setting only works in this browser and only for this domain). Further information on terms of use and data protection can be found at under would like to point out that the code "gat._anonymizeIp();" has been added to Google Analytics on this website in order to guarantee anonymous collection of IP addresses (so-called IP masking).
Google Tag Manager With this service we do use website tags to meassure traffic and user behaviour.
Facebook Our website uses social plugins ("plugins") of the social network, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin". When you visit one of our websites that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website. By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of our website. If you interact with the plugins, for example by clicking the "like" button or making a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. Facebook may use this information for the purposes of advertising, market research and demand-oriented design of Facebook pages. To this end, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook. If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website. is a so-called remarketing pixel of the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). With the help of the remarketing pixel, Facebook can determine the visitors of our website as a target group for the presentation of ads, so-called Facebook ads. We use the remarketing pixel, for example, to display our Facebook ads only to Facebook users who have also shown an interest in our Internet offering. Facebook may also store a file, a so-called cookie, on your device for these purposes. You can object to the collection by the remarketing pixel and use of the data to display Facebook ads. Further information on the remarketing pixel and the possibility of objection can be found in the right-hand column of this data protection notice.
Google+ Our website uses the "+1? button of the social network Google Plus, which is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). When you visit a website on our website that contains such a button, your browser establishes a direct connection to Google's servers. The content of the "+1? button is transmitted by Google directly to your browser and integrated into the website. We therefore have no influence on the amount of data Google collects with the button. According to Google, no personal data is collected without a click on the button. The purpose and scope of the data collection and the further processing and use of the data by Google as well as your relevant rights and setting options to protect your privacy can be found in Google's data protection information on the "+1? button: If you are a Google Plus member and do not want Google to collect data about you via our website and link it to your membership data stored on Google, you must log out of Google Plus before visiting our website.
Twitter Auf unseren Seiten sind Funktionen des Dienstes Twitter eingebunden. Diese Funktionen werden angeboten durch die Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Durch das Benutzen von Twitter und der Funktion "Re-Tweet" werden die von Ihnen besuchten Webseiten mit Ihrem Twitter-Account verknüpft und anderen Nutzern bekannt gegeben. Dabei werden auch Daten an Twitter übertragen. Wir weisen darauf hin, dass wir als Anbieter der Seiten keine Kenntnis vom Inhalt der übermittelten Daten sowie deren Nutzung durch Twitter erhalten. Weitere Informationen hierzu finden Sie in der Datenschutzerklärung von Twitter unter Datenschutzeinstellungen bei Twitter können Sie in den Konto-Einstellungen unter ändern.
Bugsnag Webanalyze
Pinterest On our site we use social plugins of the social network Pinterest, which is operated by Pinterest Inc. 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). When you access a page that contains such a plugin, your browser establishes a direct connection to Pinterest's servers. The plugin transfers protocol data to Pinterest's server in the USA. This log information may include your IP address, the address of the sites you visit, which may also include Pinterest functions, the type and settings of the browser, the date and time of the request, how you use Pinterest, and cookies For more information about Pinterest's purpose, scope and further processing and use of the data and your rights and means of protecting your privacy, please see Pinterest's privacy policy:
Hotjar Webanalyze
New Relic Webanalyze
Criteo GmbH Delivery of personalised advertising
Snapengage Chat tool
Adform Adserver (Delivery of advertising)
Adrom Service provider around usage-based online advertising
Bing Through the Yahoo!-Bing network we do display ads.

Usage of Cookies

Cookie-Tracking: Required

Cookie-Tracking: Optimized

Cookie-Tracking: Marketing

Personalized Banners

On this website, Criteo's technologies are used to anonymously collect and store the website visitor's interaction data for marketing purposes. The data will not be used to personally identify the visitor of the website. If you no longer wish to see personalized banners in the Criteo network, you can unsubscribe by clicking on the link below:

Web Analysis Service

Amongst other things, this website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie regarding your use of this website (including your IP address) is transmitted to and stored by a Google server in the United States.

Google will use this information to evaluate your use of the website, to compile reports on the website activity for website operators and to provide further services that are related to website and internet usage. Google may also transfer this information to third parties insofar as it is legally required, or if third parties are processing this data on behalf of Google.

Google will in no case connect your IP address with other Google data. Furthermore, your IP address will be made anonymous by Google and will not be stored. You may also prevent the installation of cookies by setting up your browser software accordingly; however, please be aware that if you do this you may not be able to fully access several functions of this website.

In addition, you may prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser plug-in made available by the following link: . Trough the use of this website, you express your consent to the processing of data collected about you by Google in the manner described and for the purposes outlined above.

Use of Facebook Social Plugins

Our website uses social plugins ("plugins") of the social network, which is operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or are indicated with the additional text "Facebook Social Plugin". An overview of the Facebook plugins can be found here: .

When you access a page from our website that includes a plugin like this, your browser creates a direct connection with the Facebook server. The plugin's content will be transmitted directly from Facebook to your browser, which will integrate it into the website.

Trough plugin integration, Facebook receives information that you have accessed the relevant page on our website. If you are logged on to Facebook, Facebook can associate the visit with your Facebook account. If you interact with the Facebook plugin, e.g. by clicking the "Like" button or leaving a comment, that information will be transmitted from your browser directly to Facebook and will be stored there. To learn more about the purpose and extent of data collection, processing and the use of this data by Facebook, as well as all your relevant rights and the settings available for the protection of your privacy, please see Facebook's privacy policy at . If you do not want Facebook to collect data about you through our website, you must log out of Facebook before visiting our website.

Use of the Google "+1" Button

On our website, we use the "+1" button of the social network Google+ (Google Plus) of Google Inc., 1600 Amphitheater Parkway, Mountain View, California, 94043 USA, ("Google"). Each time you visit a website our online presence is marked with a "+1" button, the "+1" button causes the browser you are using to load and present the visual display of the "+1" button of the Google server. In the process, the Google server is told which website of our online presence you are currently visiting. Google logs your browsing history for up to two weeks for system maintenance and troubleshooting purposes by displaying a "+1" button. A further evaluation of your visit to a website of our online presence with a "+1" button does not take place. If you confirm the "+1" button while you're logged in to Google+ (Google Plus), Google will use your Google profile to collect information about your recommended URL, IP address, and other browser-related, so that your "+1" recommendation can be stored and made available to the public. Your "+1" recommendations can be used as an indication along with your profile name and photo in Google services, such as in search results or in your Google profile (as a "+1" tab in your Google profile), or will be displayed in other places on the Internet such as websites and advertisements. Please visit Google's privacy policy "+1" button below for further information about Google's gathering, sharing and use of data, your rights and profile setting options at:

For further information, please contact

If you have any questions about Driveboo AG's privacy policy, please email us at

You can also use this address to request access to your personal data stored at Driveboo AG. This is always free of charge.

We have appointed Mr. Marc Althaus as our external data protection officer, who continually works towards compliance with data protection regulations and carries out regular checks. You can contact us here: